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Privacy Notice

Purpose of this privacy notice

This privacy notice (“Notice”) describes how S2E Software Systems B.V. (“S2E”, “we”, “us”) collects, uses, and shares the Personal Information, as defined below, of our users who access the https://www.s2e-systems.com website (“Website”), our social media pages, software applications, email communications, and all other digital services. Please read this Notice carefully to understand S2E’s practices regarding your Personal Information and how it will be treated.

“Personal information” is information that may either alone or in combination with other information potentially identify you as a specific individual. Personal Information includes, but is not limited to, your full name, email address, employer, job title, a home or other physical address, a phone number, or other contact information.

S2E is the controller responsible for the personal data collected via the Website as it determines how and why the personal data is used.

This website is not intended for children and we do not knowingly collect data relating to children.

Data collection

As you interact with S2E through this website and other digital services, we may collect Personal Information in the following ways:

Personal Information provided by you

  • Contact information, such as your name, email address, and the name of your employer
  • Resumes, CVs, personal references, and other employee candidate data you submit when you apply for a position at S2E
  • Communications and other feedback, including questions, software bug reports, and other messages you address to us directly through email, GitHub or other online forums
  • Serial numbers or other IT system details which are necessary to issue licenses for our software products

Personal Information we automatically collect

  • Certain technical information from your browser, such as the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other data about your visit to this site;
  • Specific interactions with our website (such as which pages you viewed, in what order, and how long you engaged with each page);
  • Tools such as cookies, which are described below with more detail, and other local storage used by websites and web browsers to maintain information regarding your previous activities on a site; and
  • Technical details that occur in conjunction with any errors you may encounter.

Personal information we collect using cookies

Cookies are small digital files stored on your hard drive by a website. This site may use both session Cookies and persistent Cookies. We use cookies to administer, and provide you with access to, the site; but we also use cookies to improve the user experience of the site (for example, cookies may serve to recall an IP address previously indicated by a user) and to collect statistical or aggregated data about how you and other users use and interact with the site. We also gather statistical information about the usage of this site in order to continually improve its design and functionality, understand how this site is used, and assist us with resolving questions regarding this site and our products and services. If you do not want to receive cookies, consult your respective browser settings. This may allow you to receive notifications when cookies are set, or to otherwise block cookies altogether. You may also be able to delete cookies that have already been set. If you do block or restrict cookies, various features and functionality of this site may be impaired.

Personal Information we collect using analytics tools

We may use Google Analytics and/or other website and application analytics services provided by third parties that use Cookies and other similar technologies to collect information about website or application usage and to report trends. You may read Google’s security and privacy policies for Google Analytics at policies.google.com/technologies/partner-sites. You may also opt-out by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Data usage

We may use your Personal Information in the following ways:

  • To Further an Established Business Relationship. We may use collected information to configure orders or contact you as necessary to fulfill orders you have placed for S2E products, services, or events. We may also contact you to ask for your feedback about a product, service, or event.
  • To Send You Promotional Materials. We may also use your information to fulfill your requests, including, but not limited to, requests to receive promotional materials. Promotional materials may include information regarding S2E events, products, or services. We may also use your information to share other services or products that may be of interest to you. Promotional materials may be conveyed in emails. If you no longer wish to receive these materials, you may opt-out by following the opt-out instructions included in our emails.
  • To Improve Our Services. We may use your information to personalize your experience on this site and to improve the security, design, and/or function of this site.
  • To provide You With Customer Support. We may use your Personal Information to complete and fulfill your purchased licenses, services, or other transactions, including processing your payments, communicate with you regarding your order, or provide you with relevant updates on our products or services, and provide you with related customer support. We may also contact you to ask for your feedback about a product, service, or event.
  • To Comply With Legal Obligations. We may use your Personal Information or any information you submitted via this site if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) enforce a legal agreement; (ii) detect, prevent, or otherwise address fraud or security issues; or (iii) prevent harm to the rights, property or safety of S2E, our users, yourself, or the public.

Data sharing

S2E shares your personal information in the following ways:

  • To issue software licenses we might share some of your personal information with external services such as keygen.sh. You can find their privacy policy on their website https://keygen.sh/privacy/. This information includes but is not necessarily limited to name, email address and other IT assets identifiers and we strive to keep the shared information to the minimum necessary to provide the services.
  • To manage our contact forms we share the contained information with external services such as Brevo. You can find their privacy policy on their website https://www.brevo.com/legal/privacypolicy/. This information includes but is not necessarily limited to all the fields filled in the contact and/or license request forms.
  • To comply with the law or a legal obligation. We may disclose your Personal Information or any information you submitted via this site if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) to verify or enforce our policies and procedures; (iii) to respond to an emergency; (iv) to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable; (v) to enforce our agreements, policies, and terms of use; or to protect the rights, property, safety, or security of our products and services, third parties, visitors, or the public, as determined by us in our sole discretion.
  • For other reasons with your explicit consent.

Data sale

S2E does not sell your data to anyone for any purpose.

Data storage

All information you provide to us is stored on our secure servers and encrypted using passwords and other secure systems.

Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in any unauthorized way.

Data retention

By law we have to keep basic information about our customers (including Contact Data and Identity Data) for seven years after they cease being customers for tax purposes.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your personal data as stated in the Legal Right section this Notice.

In some circumstances we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Legal rights

We would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request for copies of your personal data. We may charge a small fee for this service.
  • The right to rectification: You have the right to request that we correct any information you might believe is inaccurate. You also have the right to request that we complete information you believe in incomplete.
  • The right to erasure: You have the right to request that we erase your personal data under certain circumstances.
  • The right to restrict processing: You have the right to request that we restrict processing the processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the personal data that we have collected to another organization, or directly to you, under certain circumstances.

If you make a request we have 30 working days to respond to you. If you would like to exercise any of these rights please contact us using the information available in the Contact Information section of this notice.

Changes to this notice

S2E keeps its privacy notice under regular review and any updates will be published on this website and notified to you by email when relevant. This notice was last updated on 20th of February 2024.

Contact information

If you have any questions about our privacy notice, the personal information we hold on you, or if you would like to exercise any of your data protection rights please do not hesitate to contact us.

Email us at: info@s2e-systems.com

By post at: S2E Software Systems B.V., St. Jacobstraat 125, 3511BP Utrecht, The Netherlands